Your doctor (in consultation with you) will confirm the day of your discharge. Prior to discharge, you will receive instructions regarding your condition and any follow up treatment or appointments you may need. Check with the nursing staff if you are unsure.
If you have an overnight stay at Epworth Freemasons, you will be discharged between 9am and 10am unless otherwise authorised by your specialist.
Please make arrangements for your family, friends or carer to collect you at this time. Please ensure that you report to the Admissions and Discharge Office to settle any outstanding monies prior to discharge.
Day patients are usually advised of an approximate discharge time prior to surgery. However your escort should telephone Epworth Freemasons to obtain a more accurate time later in the day.
For the next day or two after any surgery, you should not
- Drive
- Drink alcohol
- Use public transport without an escort (including taxis)
- Operate machinery
- Make important personal or business decisions
- Sign legal documents
The drugs used during your procedure could still be in your system and may affect your movements and ability to think clearly.
For Post Surgery Care Advice Sheets click here.
Patient Feedback
Our staff is committed to providing you with a high level of safe and effective care throughout your stay. We subscribe to an active quality improvement program and your feedback about your stay is important to us.
You can:
- Speak directly to staff, or ask to speak to the nurse in charge
- Telephone the Customer Service Line on Telephone Ext. 3800. A member of the senior management team will be available to speak to you within 30 minutes
Compliments and Concerns/Complaints Cards – given to you on admission, available in your room or from a staff member. Feedback can be given at any time, even after you go home. It can also be anonymous if you wish.
Office of the Health Services Commissioner
The Health Services Commissioner provides a free and confidential service to assist people in making their concerns known to health services providers.
The Health Services Commissioner helps protect your right to access your health information, conciliates formally and informally between consumers and health services providers and assists in the resolution of complaints.
For more information contact:
Health Services Commissioner
Complaints and Information
Tel: +613 8601 5200
Toll Free 1800 136 066
Fax: +613 8601 5219
or write to:
Health Services Commissioner
30th Floor,
570 Bourke Street
Melbourne VIC 3000